Privacy policy

This policy explains what Diaphanic (“we”) collects through this website, why, and what you can ask us to do with it. We keep it short because we collect very little.

What we collect

When you send the contact form: your name, email address, and whatever else you choose to give us — business name, website, the service you're interested in, a rough budget, a timeline, and your message.

When you browse: privacy-friendly analytics that don't use cookies and don't identify you. They count page views, referring sites, and broad device and country information, in aggregate.

We don't use advertising trackers, and this website doesn't set cookies for analytics or marketing.

Why we use it

• To reply to your enquiry and talk about your project.
• To understand, in aggregate, which pages are useful, so we can improve the site.
• To protect the form from spam and abuse.

We don't sell your details, and we don't add you to a mailing list.

Who processes it for us

• Our hosting provider, which serves this website.
• Our email provider, which delivers your form message to our inbox.
• Cloudflare Turnstile, which checks that form submissions come from a person, not a bot.
• Our cookieless analytics provider.

These providers may process data outside your country. We choose providers with appropriate safeguards.

How long we keep it

Enquiries are kept for up to 24 months, so we have the context if you come back to us. If you become a client, we keep project correspondence for as long as the work and our legal obligations require. You can ask us to delete your enquiry sooner at any time.

Your choices

You can ask to see the details we hold about you, correct them, or delete them. Contact us at our contact form and we'll reply within one working day.

Changes

If we change what the site collects, we'll update this page and the date at the top.